Shipping policy
Processing Time
All orders are processed within 2–5 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing the next business day.
During high-volume periods (drops, restocks, holidays), processing may take up to 7 business days. We'll keep you posted.
Domestic Shipping (United States)
- Standard Shipping (5–8 business days): $5.99 — Free on orders over $75
- Expedited Shipping (2–3 business days): $14.99
- Overnight Shipping (1 business day): $29.99 — Order must be placed before 12PM EST
International Shipping
We ship worldwide. International delivery typically takes 10–21 business days depending on your country and local customs. Shipping rates are calculated at checkout.
Please note: International customers are responsible for any customs duties, import taxes, or fees charged by their country. These charges are not included in your order total and are non-refundable.
Order Tracking
Once your order ships, you'll receive a confirmation email with a tracking number. Allow 24–48 hours for tracking to update after you receive it.
Track your package at any time via our contact page or directly through the carrier's website.
Lost or Delayed Packages
If your tracking shows delivered but you haven't received your package, please:
- Check with neighbors or your building front desk
- Wait 24 hours — carriers sometimes mark packages early
- Contact us at runitbackclassics.com/pages/contact within 7 days of the delivery date
We are not responsible for packages lost due to an incorrect shipping address provided at checkout. Please double-check your info before placing your order.
Address Changes
If you need to change your shipping address after placing an order, contact us immediately at runitbackclassics.com/pages/contact. We can only make changes before the order has been fulfilled.
Questions?
Hit us up at runitbackclassics.com/pages/contact and we'll get back to you within 1–2 business days.